Municipal accessibility support

Accessibility Consulting & Ongoing Support

CNYCMS provides accessibility consulting, review, and technical support for municipal staff, webmasters, and development teams throughout the life of a municipal website.

Accessibility consulting

Technical guidance for the people maintaining the website

Consulting can support day-to-day website work, a new development project, remediation following an accessibility audit, or ongoing municipal content management.

Work-in-progress review

CNYCMS can review pages, components, navigation, forms, and content as website work progresses.

Accessibility guidance

Support for WCAG questions, implementation decisions, content structure, document workflows, and accessible publishing practices.

Retesting and verification

Changes made after an audit or remediation project can be retested and documented when included in scope.

Staff-managed municipal websites

Support for routine content management

Municipal websites built by CNYCMS can include straightforward content-management tools for authorized staff. Consulting remains available for accessibility questions, significant layout or navigation changes, and other technical work outside routine content updates.

Routine content may include

  • Public notices and announcements
  • Meeting dates, agendas, and minutes
  • Department and contact information
  • Office hours and public service information
  • Links, images, and municipal documents
  • Other frequently changing public content

Annual accessibility review

A recurring accessibility check with updated reporting

CNYCMS can perform an annual accessibility review using knowledgeable human testing supported by automated tools. The municipality receives an updated written report documenting current findings and recommended remediation steps.

Public review date

Document the most recent review

When requested, the municipality's Accessibility page can display the date of the most recent accessibility review. This provides a clear record of when the website was last evaluated.

Example: Accessibility last reviewed: September 2026

Additional support

Website and accessibility services can continue after launch

CNYCMS can provide the level of technical and accessibility support included in the municipality's service agreement.

Website updates

Support for page changes, navigation, public information, links, and technical website work.

Accessibility review

Review of significant website changes, new components, and recurring accessibility practices.

Document support

Assistance with public documents and accessible publishing workflows when included in scope.

Discuss accessibility consulting and ongoing support

CNYCMS is available to discuss consulting, staff-managed website support, annual accessibility review, and technical assistance.