Clear access to public information
Organized content and meaningful navigation help residents locate municipal information and services.
Federal municipal website accessibility dates
WCAG 2.1 Level AA is the technical standard required by the U.S. Department of Justice Title II web accessibility rule. Review the DOJ guidance.
April 26, 2027
State and local governments with populations of 50,000 or more
April 26, 2028
State and local governments with populations under 50,000
CNYCMS municipal services
Municipal Website Development & Accessibility
CNYCMS provides municipal website development, accessibility auditing and reporting, and WCAG consulting to help municipalities prepare for current web accessibility requirements.
Serving the whole community
Accessibility is becoming an essential part of municipal communication
Residents rely on municipal websites for meeting information, public notices, forms, departments, services, documents, and everyday answers. Accessible design helps more people reach and use that information.
Designed for different ways of accessing the web
Keyboard access, screen-reader support, readable contrast, responsive layouts, and structured content are considered throughout development.
Prepared for changing requirements
CNYCMS works with the WCAG 2.1 Level AA standard identified in the current DOJ Title II rule for state and local government web content.
Three ways CNYCMS can help
Municipal accessibility services built around your project
CNYCMS offers three core municipal services that can be used independently or together as a website project develops.
Audit
Accessibility Auditing & Reporting
Knowledgeable human accessibility testing supported by automated tools, followed by a written report that identifies barriers, related WCAG 2.1 Level AA criteria, and recommended remediation steps.
Build
Municipal Website Development
Accessible municipal websites designed around public information, resident access, practical administration, and straightforward staff-managed content.
Consult
Accessibility Consulting
Accessibility guidance for municipal staff, webmasters, and development teams, including review of work in progress, technical questions, testing, and remediation guidance.
Testing and reporting
Human testing. Clear reporting. Practical guidance.
CNYCMS accessibility audits use knowledgeable human testing supported by automated tools. After testing, the municipality receives a written report that documents the scope reviewed, accessibility barriers identified, the related WCAG 2.1 Level AA criteria, and recommended steps for remediation.
Annual accessibility reviews and updated reports are also available to support ongoing accessibility as website content and features change.
Supporting services
Accessibility support beyond the initial project
Accessible municipal documents
CNYCMS supports accessible agendas, minutes, notices, forms, reports, and other public-facing materials that are part of the municipal website experience.
Ongoing consulting and review
CNYCMS can provide accessibility consulting as content changes, review significant website updates, and perform annual accessibility reviews with updated reporting.
When requested, the municipality can publish the date of its most recent accessibility review on its Accessibility page.
A conversation is a simple place to begin
If your municipality is planning website work, accessibility testing, or ongoing accessibility support, CNYCMS is available to discuss the project.